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Published on Oct 4, 2023

Introducing Privy Follow Up Order Emails

Lauren Hall

Written by Lauren Hall

For those of you who don’t already know, Privy has an email product available to customers called Privy Automate. With Privy’s email product, small business owners and ecommerce marketers can already send:

  • Newsletters to your subscribers about special offers and updates.
  • Abandoned cart emails to any known shopper who leaves your site with an item still in their cart.
  • Coupon reminder emails for shoppers who have signed up for your email list but not yet made a purchase.

Now, with purchase follow-up emails, you can deliver branded, customizable emails after a customer makes a purchase to send an order confirmation, say “thank you,” ask for a review or recommend similar products.
For greater customization, trigger purchase follow-up emails to send based on the number of hours since the purchase was made or a shopper’s minimum and maximum cart value.

Purchase follow-up emails are a fantastic way to turn one-time shoppers into loyal customers and brand promoters. As we all know, it’s usually our best customers who make multiple purchases from our website and go tell their friends about it.

Writen by Lauren Hall

Lauren Hall

Lauren is a Brand Marketing Associate at Privy. She's the brains behind all things content. When she's offline, she's obsessing over her Bernedoodle pup, Monster, and plotting ways to being a full-time Vermonter ASAP.

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