This plan starts at $15/month for up to 250 contacts. After 250 contacts, Privy costs $30/month for up to 2,000 contacts. After 2,000 contacts, pricing increases by $15/month per 1,000 contacts. If you have a larger contact list, you will pay less per contact. We recommend you speak to our ecommerce coaching team if you have more than 20,000 contacts. There are no annual contracts required. There are no email sending limits with this plan.

This plan starts at $45/month for up to 3,000 mailable email contacts and up to 500 textable contacts. After 3,000 email contacts, your price increases by $15/month per 1,000 email contacts. After 500 textable contacts, your price will increase by $10 per 250 textable contacts. If you have a larger contact list, you will pay less per contact. We recommend you speak to our ecommerce coaching team if you have more than 20,000 email contacts. There are no annual contracts required. There are no email sending limits with this plan.

If you are on the Starter Plan or the Growth Plan then you won't have a sending limit. Privy email customers can send an unlimited number of emails regardless of how much your plan costs. If you are in a free 15 day trial of Privy, you will have a 100 emails per day sending limit. When you upgrade to a paid plan after your 15 day trial you will not have a sending limit.

When an account reaches the contact limit of one of its Privy plans, if you are paying with a credit card, you'll automatically be upgraded to the next tier, which will be reflected in your next billing cycle. Conversely, if the account drops below a previous contact limit, you'll automatically be moved to a lower tier. No notification is sent, and no action is required from the account owner. If you are paying with Shopify and move four or more price tiers up, you will need to manually accept the new tier in our platform.

Yes. The number of texts you can send per month is limited to a 6X multiplier of however many textable contacts you have. For example, if you have 500 textable contacts, you’ll be able to send up to 3,000 texts per month. 

Yes. Privy integrates with most other email service providers and allows you to import contacts directly into your Privy account. You can also upload a CSV file of your contacts to Privy.

No. Your textable contacts must provide their phone number to you via a Privy popup or onsite display in order for you to text them with Privy Text.