Meet Our Team

BEN JABBAWY | CEO & FOUNDER

Go getter and ecommerce extraordinaire Ben  Jabbawy is the founder and CEO of Privy. His passion for entrepreneurship has helped him empower and inspire hundreds of thousands of small to medium sized business for nearly a decade and he's not stopping now!

PETER CAI | VP OF ENGINEERING

Before Privy, Peter spent several years at Microsoft near the head-quarters of the defeated Seattle Seahawks. Peter also worked in several small startups including Localocracy (acquired by Huffington Post) and a local online music sharing platform. In his spare time, Peter enjoys commuting to work and catching up with local politicians on Beacon HIll. He’s a Boston native and Ruby on Rails guru.

ALISON ALDRICH | VP OF PARTNERSHIPS

Ali joins Privy from Klaviyo where she built a world class partner program. As a integrated tech partner or agency in ecommerce, you’ll really enjoy collaborating with Ali. And don’t forget to ask her about her .400 batting average. A lifelong Red Sox fan, Ali learned how to bat from the master himself, Big Papi.

JOSH MENDELSOHN | VP OF MARKETING

Josh brings his marketing chops and lifelong passion for jam bands, craft beer, and SMBs to the team at Privy. Having spent time working at SMB and ecommerce leaders like Constant Contact and Salsify,  he has a deep understanding of how to help small and medium sized ecommerce businesses be all that they can be. In addition to leading Privy's marketing team, Josh spends too much of his time managing his pug Marvin's instagram account. 

MEG JOHNSON | DESIGNER & VIDEOGRAPHER

Armed with a degree from MassArt, a passion for avocados, and a "I'm going to crush this attitude", you can expect Meg to really elevate our approach to brand, design, video and most importantly, fun. Follow closely, or you risk a severe case of FOMO.

TED AMMON | DIRECTOR OF SALES

Most recently, Ted spent 6 years at HubSpot working with small businesses to implement inbound marketing methodology. Fun fact: Before transitioning his career to helping small businesses with their marketing, Ted was a well known surfer, known for pushing the limits. Word on the waves is that his surf life is the subject in the upcoming documentary, Bunker77

PATRICK MCLAREN | SENIOR ENGINEERING LEAD

Currently on loan from Australia, Patrick originally came to the US to study mathematics. He is a passionate startup enthusiast, first dabbling in a business of his own at the age of 16, and most recently Memoread, a smarter flashcard app. Patrick also takes graduate studies in International Relations at Harvard Extension.

ALEX MILLER | SENIOR SOFTWARE ENGINEER

Alex thought he was going to be a doctor until graduated from Tufts, and found Privy. He then realized he could help people in other ways, like building fun, easy to use software. Alex made his mark when he first launched the confetti feature, for which he is now world renowned. 

JOHN CAREAGA | SENIOR SOFTWARE ENGINEER

Originally from the Philadelphia area, John has since moved to Boston and is a true computer science rockstar.  He graduated BU Cum Laude and has a wide range of programming experience in categories ranging from medical devices to wearables. A multi-linguist who can speak English, French, and Spanish, John will also moonlight as our head of international expansion.

MIKE CHU | SOFTWARE ENGINEER

Mike is bringing his most recent experience from Netra + Bookity to the table. But don't be fooled, Mike may be fluent with the Mean JS stack, but he's really a nice, approachable guy. 

AMANDA BEINER | SOFTWARE ENGINEER II

Amanda is not just any developer. She's the kind that graduates from BC Magna Cum Laude in...ENGLISH, then changes her career to become a software engineer...and then whips your front end into shape. In addition to her passion for engineering she has a deep love for pugs (as several of our employees do).

JEFF JOHNSON | PRINCIPAL ARCHITECT & CHIEF BARISTA OFFICER

Jeff is a recovering email junkie from Constant Contact, and most notably, founder of the world renowned start up event, Jeffmanity Insanity. As we venture deeper into integrations, contacts, email and perhaps our own API, there's no doubt Jeff will bring a ton to the table. 

JESS FISHMAN | CUSTOMER SUPPORT MANAGER

Jess joined the Privy support team from Constant Contact, where she was trained in the ancient art of customer support from Mr. Miyagi himself. Here's a clip of the early days of Jess' training. It was there that she spent years mastering her focus, her patience, and her ability to eat customer support tickets for breakfast, lunch, and dinner.

ERICA AYOTTE | DIRECTOR OF CUSTOMER SUCCESS

Constant Contact, Hootsuite, Clavis Insight and Curata all gave it a shot, but the only thing that could break Erica's fingers was 12 years of playing softball catcher competitively. And yes, she broke every single one. But over the years, no customer, small or large, has broken her! Erica is here to enable customer success in every sense of the word.

ALLINA DOLOR | SOFTWARE ENGINEER

Allina joined the Privy engineering team in her first job after studying computer science. But don't let that fool you, with experience working at Macy's and Target, she understands consumer retail first hand. She'll lean on that background, her extensive training in martial arts, and a passion for #girlswhocode to help us build innovative software products for ecommerce business around the world.

LAUREN SHEPHERD | SENIOR MARKETING MANAGER

Give a warm welcome to our new Senior Marketing Manager, Lauren! Coming all the way from Minnesota, she’s earned her spot on the east coast by working for companies like Brainshark and Teikametrics to create content and lead generation strategies that increase website traffic and build brand awareness. Lauren’s passion for small businesses and content creation is what brought her to Privy, but her enthusiasm and love of good beer and all things Justin Timberlake are what make her the perfect fit for our team.

EMILY GREEN | IMPLEMENTATION STRATEGIST

Emily is no stranger to eCommerce, customer success and implementation. She joins us with a background from Klaviyo, CampusTap and more. You can catch Emily demolishing the Boston marathon, whistling through her teeth, or perhaps gardening outside. As a Privy customer you can be sure she's going to advocate for you, and help your business grow immensely. 

STEVEN TENGALIA | SOFTWARE ENGINEER

Steven joins the Privy engineering team with a combined 10 years experience in machine learning, computer science, a Ph.D. in computational neuroscience, and a black belt to boot. Basically he’s an absolute beast and we’re so excited to have him on board. As if that wasn’t enough, he’s also known as “the Dude” in Boston’s underground bowling scene, regularly bowling a 300 on his last ten outings.

IGNACIO OJANGUREN | SOFTWARE ENGINEER

Hailing from Madrid, Ignacio joins the Privy engineering team with a background in computer science, and a Ph.D. in surfing. Thanks to his family in Northern Spain for sending him on loan to join the team here in Boston. Ignacio is going to work directly with our customers and support team to build new features, resolve issues faster, and help the platform scale.

TOM BEAL | ACCOUNT EXECUTIVE

Tom joins Privy as our SportsCaster in residence. Though sometimes confused for Stephen A. Smith,  make no mistake, Tom brings his own angle to every conversion, and his expertise form Localytics in mobile engagement will no doubt have an impact. As a Privy merchant, get excited to work with Tom to drive more leads, revenue and highlights from your ecommerce store.  

REEF LORETTO | SOFTWARE ENGINEER

Reef joins the Privy engineering team with a background in computer science from Northeastern. Thankfully he decided to sideline his career as a world renowned music composer to join the Privy team. Between growing up in Saudi Arabia, and recent volunteer work in the region, blended with his creative and technical chops, we’re excited to weave Reef’s unique perspective into the fold!

RYAN SMITH | ACCOUNT EXECUTIVE

Ryan joins Privy from ThriveHive, where he had been helping small businesses achieve massive growth with their digital marketing. Ryan can do anything. He’s as comfortable deadlifting 400 pounds as he is consulting you on a new set of windows for your home.  If there’s any guarantee, it’s that he’ll personally whip your commerce business into shape.

JESSICA LABULIS | CUSTOMER SUPPORT SPECIALIST

Jess joins the Privy customer success team from Blackbaud and Constant Contact, where she empowered thousands of users to send more successful emails, and crushed tickets all day. The rumor mill has it that she used to take live chats while riding her cruiser bike through town. We’re lucky to have her, and as a Privy user, you’ll absolutely love working with her and her cat(s). 

Richard Yan | Software Engineer

Richard joins Privy from Pega Systems, where he had been building enterprise grade customer relationship management software. He’s as comfortable writing code as he is performing magic tricks up on stage. You can expect Richard to be launching powerful new features that help you grow your business.

KRISTEN CURTISS | CUSTOMER SUCCESS IMPLEMENTATION SPECIALIST

We’re excited to have Kristen joining Privy. Her french horn playing, motorcycle riding, marketing background from Constant Contact is going to empower our growth customers to accelerate their growth at a whole new level.

CAITLYN LYONS | ACCOUNT EXECUTIVE

Caitlyn is joining us from Wordstream, and prior to that Placester. Before moving into tech sales, Caitlyn spent time at cosmetology school, focusing mostly on hair and makeup and actually runs a side business selling cruelty free cosmetics products. She even had a shot at celebrity status for a Halloween makeup look she put together for the Ellen Degeneres show in 2013. Ellen fortunately dropped the ball, so Caitlyn now finds herself following her true passion -  slanging marketing software.

BOB VAIL | SENIOR ACCOUNT EXECUTIVE

Bob is joining us from Blueconic where he was selling the dream of the "customer data platform". Prior to that, Bob spent some time at HubSpot (we bleed orange Bob!) and Thrive Hive, also known as the birth place of Ryan Smith. Bob is a world class rower, so he's always down for a quick race on the Charles if anyone would like to challenge him. 

ANDREW HOUSE | CUSTOMER SERVICE REPRESENTATIVE

Andrew joins us from Constant Contact, where he put his support chops to work helping thousands of small businesses. In his spare time, Andy literally builds computers, so there’s no doubt he can help with all your technical questions. 

JOSHUA LOPES-BATISTA | SOFTWARE DEVELOPER INTERN

Josh just graduated from Resilient Coders, which helped him transition his career from a Gaming hobbyist to a full stack developer. Josh can do it all, whether it’s nailing a buzzer beating jumpshot, or building powerful features in react.

ROB LAWLESS | SENIOR PRODUCT MANAGER

Rob joins Privy from Hubspot, where he helped build and launch the Hubspot conversations product. He’s here to help us up our game when it comes to product experience, polish and design experience at a critical time as we expand our platform. A builder at heart, Rob is not afraid to get his hands dirty, whether that’s personally renovating his own house, or mocking up some new product designs.

JENNIFER PAXTON | DIRECTOR OF TALENT AND PEOPLE OPS

We’re excited to have Jen joining Privy. Her background from the Boston conservatory and passion for all things people and opera will help us build a five star recruiting and employee experience here at Privy. Happy, challenged and growing teammates means happy customers.


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