Trigger a Flow from any date field on a contact, like birthdays, renewals, or any custom date you collect. Automate messages around the dates your customers care about.
- Send before, on, or after the date
- Works with any date field collected via your Displays, including custom fields
- Layer with Segment filters for more targeted sends
Segment by Days Since Last Order, First Order, or Last Visit
The Segment builder now supports an "in the last" operator on order and visit date filters.
- Build re-engagement audiences like "visited store in the last 60 days"
- Build winback audiences like "did not order in the last 90 days"
- Segments refresh automatically as the rolling window advances
Suppress Contacts
You can now mark contacts as suppressed. Suppressed contacts stay on your list but are excluded from all email sends and do not count toward your mailable contacts for billing purposes.
- Bulk suppress or unsuppress contacts from the Contacts list
- Filter the Contacts list by suppression status
- Suppressed contacts remain automatically do not receive emails
Useful for pausing sends to segments you're investigating or temporarily removing certain contact a source of complaints, without having to unsubscribe and re-import.
Start from Scratch Flow
You can now build a Flow without starting from a template.
- Pick any trigger and build from a blank canvas
- Save as a draft while you work; nothing sends until you publish
- Reuse existing email templates in fully custom journeys
Build automated sends for cases that don't fit a standard template.