Connect to BigCommerce

Click the Connect BigCommerce and Privy button at the top of this page. You will be redirected to Privy's BigCommerce listing.
Click the Get this app button. You will be asked to log into your BigCommerce account if you're not already logged in.
On the app's information page, click the Install button.
On the installation page, check the confirmation box and hit Confirm.
Click Connect. You should now have access to your Privy dashboard.
1. If you have multiple BigCommerce accounts, you will be asked to link one of them to your Privy account before accessing your dashboard.

That's it! Your Privy code is now installed on your BigCommerce store and you can start creating your first marketing or sales campaign. If you need to manually install Privy to your BigCommerce store or if you have troubleshooting questions, please view this help doc.

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Company Overview

BigCommerce is a leading ecommerce platform that provides startups, mid-market, and enterprise companies with everything they need to start and grow their online store. BigCommerce has more than 60,000 merchants.

Frequently Asked Questions

What is Privy?

Privy is an ecommerce marketing platform that helps online brands grow their sign-ups and sales faster through display popups, email marketing, and SMS marketing. Privy is trusted by more than 700,000 brands and is the most-reviewed sales app on Shopify with over 18,000 5-star reviews.

What happens once I install Privy?

A unique Privy code must be installed on your Shopify store to display your campaigns, track visitor behavior (e.g., campaign views), and acquire order information for segmentation or targeting. The Privy app for BigCommerce performs this installation automatically without the need for coding or development skills. If you would prefer or need to place the code manually, please follow these steps instead.

How does Privy sync with my BigCommerce store?

Installing Privy will enable the following:

The triggering and display of your Privy Convert campaigns (e.g., Popups) on your site.
The collection of analytics information tied to your site and campaign pageviews.
The creation and management of unique coupon codes for BigCommerce within Privy.
An option to export contacts directly from Privy's contacts dashboard to BigCommerce.

Will Privy affect my BigCommerce store theme?

Installing Privy will not modify your store theme or change any store settings when installed through the app store.

Should I automatically or manually install Privy?

Performing a manual install only enables campaigns to display on your store's site and for basic tracking information to be collected about visitors. Due to these limitations, a manual install is not recommended for most users.