Why You Should Rethink Paid Ads and Focus on Owned Marketing Channels
Written by Katie Samuelson
If you’ve been throwing money at paid ads lately and wondering why the returns are getting worse, you’re not alone.
Click costs are up. Targeting isn’t what it used to be. And thanks to privacy changes and ever-shifting algorithms, reaching the right people (even with a decent budget) feels like playing darts blindfolded.
So what’s the move? You could keep feeding the ad machine and hope for the best…
Or you could focus on building something you actually own.
Today, we’re making the case for shifting your e-commerce marketing strategy away from paid ads as the backbone and toward owned marketing channels like email, SMS, and your own website. Because building your list is the smartest investment you can make.
The Real Cost of Paid Ads (And Why It's Going Up)
Let’s start with the obvious: paid ads aren’t what they used to be.
- Ad prices are rising across platforms
- iOS privacy updates have made targeting way less effective
- You’re constantly adjusting to platform changes you have zero control over
- And the minute you pause your campaigns? Leads and sales dry up.
Paid ads can still play a role, sure, especially for top-of-funnel awareness. But relying on them for long-term growth? That’s a dangerous (and expensive) game.
Because here’s the thing. You don’t actually own anything you build on Meta, Google, or TikTok. You’re renting space. And rent keeps going up.
What Are Owned Marketing Channels?
Owned marketing means using platforms and assets that you control, not ones that can disappear with an algorithm change.
That includes:
- Email marketing
- SMS marketing
- Onsite experiences like pop-ups, embedded forms, and loyalty programs
- Your website and blog
These aren’t subject to third-party whims. You decide when, how, and what to send, and no one can throttle your reach or ban your account overnight.
Owned marketing can do more than paid ads. In fact, it supports them. It gives you a way to turn short-term clicks into long-term customers.
Plus, these channels grow in value over time. Every new subscriber, every data point you collect? That’s momentum you own, not something you’re borrowing from an ad platform.
Why Email and SMS Are Your Most Valuable Assets
When someone gives you an email or phone number, they’re opening the door to a real relationship. You’re not just shouting into a feed anymore. You’re communicating directly.
Here’s what that gets you:
- Lower customer acquisition costs
- Higher retention and repeat purchase rates
- Better conversion from visitors who have already shown interest
- More control over messaging, timing, and frequency
SMS is perfect for urgency (think product drops, restock alerts, flash sales). Email is where you can build depth (product education, storytelling, loyalty offers).
And unlike ads, you don’t have to keep paying to reach them again. One signup can drive value for months.
Onsite Strategies That Make Your Traffic Count
Most e-commerce brands are already getting traffic. The problem is, they’re not keeping it.
Onsite tools like pop-ups, banners, and embedded forms help turn first-time visitors into long-term subscribers. Instead of hoping they come back, you capture their info now and follow up later.
A few smart moves:
- Use a time-delayed pop-up with a clear value offer (discount, early access, exclusive perks.)
- A/B test copy and design to see what gets more signups.
- Create a welcome flow that kicks in the moment someone subscribes.
- Capture both email and SMS if you can. The combo is powerful.
Even if you’re using paid ads (Google or social) to drive traffic, don’t waste the opportunity to build your list while they’re on your site. It’s the cheapest way to extend the value of that visit.
Remember: Not every site visitor is ready to buy right away. But that doesn’t mean they’re a lost cause. Capturing their info gives you a second chance, and often, that second chance converts even better than the first.
Owned Channels Give You Flexibility Plus Long-Term Growth
Here’s what paid ads can’t give you: predictability. With owned marketing, you can test, tweak, and scale based on your audience’s behavior, not some opaque algorithm. You can build segments, automate flows, personalize messages, and create offers that actually reflect your brand.
Plus, let’s be real: it’s a whole lot easier to build loyalty in someone’s inbox than in a noisy, ad-stuffed social feed. This isn’t about ditching ads entirely. It’s about putting your energy (and budget) into marketing channels that give you the leverage.
Rethink Your Funnel. Rethink Your Strategy.
You can still use ads to bring people in. But if you’re not capturing that attention and turning it into a relationship, you’re throwing money at a very leaky bucket. When you focus on owned marketing, you’re building real connections. So stop renting. Start building. And take back control of your growth.
Want to Own Your Marketing Strategy?
If you're ready to spend less on ads and get more from the traffic you're already earning, we can help.
Contact us to start growing your e-commerce business through email, SMS, and onsite tools, and finally market on your terms. You’ve already done the hard work of getting visitors. Now let’s turn them into lifelong customers.
Writen by Katie Samuelson
Katie is the VP of Marketing at Privy.
You may also like to read
Tired of relying on expensive ads? Learn why owned marketing channels like email, SMS, and onsite tools offer better ROI for your e-commerce strategy.