Shipping Confirmation SMS Template for Clothing Brands
Written by Katie Samuelson
When customers order new clothes, the first thing they want to know is when their package will arrive. A shipping confirmation SMS gives instant reassurance, reduces support inquiries, and builds excitement around their purchase.
For clothing brands, these texts are more than transactional updates — they’re a chance to reinforce trust and encourage ongoing engagement.
Why Shipping Confirmation SMS Matters for Clothing Brands
- Provides peace of mind with real-time updates
- Builds anticipation for new outfits
- Reduces “Where’s my order?” support tickets
- Keeps your brand top-of-mind while customers wait
Shipping Confirmation SMS Templates You Can Use
Example 1 – Simple & Direct
“Hi [First Name], your [Brand Name] order has shipped! Track it here: [Tracking Link]”
When to use: Best for straightforward confirmations.
Example 2 – Excited Update
“Great news, [First Name] — your [Brand Name] order is on the way 🎉 Track it here: [Tracking Link]”
When to use: Perfect for brands with a fun, upbeat tone.
Example 3 – Helpful + Resource
“Your [Brand Name] order is on its way! Track here: [Tracking Link]. Need sizing or care tips? Check this out: [Resource Link]”
When to use: Great for brands that emphasize service and product care.
Best Practices for Shipping Confirmation SMS
Timing
Send immediately when the order ships.
Frequency
One SMS per shipment is standard. Use email for additional updates like “out for delivery.”
Personalization
Include the customer’s name and tracking link. Mention the brand for clarity.
Compliance
Ensure SMS opt-in. Add “Reply STOP to unsubscribe.”
Quick tips:
- Keep tracking info front and center
- Match tone to your brand personality
- Consider adding helpful links (care guides, return policy)
- Avoid upselling too heavily in a transactional message
How to Send Shipping Confirmation SMS with Privy
Privy makes it easy to automate shipping updates via SMS. Just connect your store, choose a pre-built template, and reassure customers instantly when their order ships.
Try Privy’s Shipping Confirmation SMS Templates Free
Build trust and keep customers excited with real-time shipping updates. Sign up for a free 15-day trial of Privy today and start sending shipping SMS designed for clothing brands. Start Free Trial → (https://dashboard.privy.com/users/sign_up)
FAQs about Shipping Confirmation SMS
Should I send both SMS and email shipping updates?
Yes. SMS provides instant updates, while email allows more detail and branding.
Can I include promotional content in shipping SMS?
Keep the focus on the shipment, but a subtle link to new arrivals or a care guide can add value.
Do I need to include a tracking link?
Yes. Customers expect it, and it reduces support questions.
How long should a shipping SMS be?
One or two short sentences is ideal — clear and to the point.
Writen by Katie Samuelson
Katie is the VP of Marketing at Privy.
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