Keep customers coming back with automated winback emails
Repeat customers are 9x more likely to buy than first-time shoppers. Nudge these customers with timed automated emails to drive more repeat purchases.
The Easiest Revenue You’re Not Collecting
Most Shopify stores lose 70–80% of first-time buyers. Privy helps you turn “one-and-done” customers into loyal repeat buyers — your most profitable revenue stream.
No more slipping through the cracks
No more expensive reacquisition campaigns
No effort after setup
How do Customer Winback Emails work?
Identify At-Risk Customers.
Identify at Risk Customers
Time since last order
Order value & product category
Repeat vs one-time buyer status
How do Customer Winback Emails work?
Identify At-Risk Customers.
Identify at Risk Customers
Time since last order
Order value & product category
Repeat vs one-time buyer status
Automated Winback Messages
Send targeted follow-ups that revive interest.
Personalized Email
Light-touch SMS reminders last order
Relevant product recommendations
Automated Winback Messages
Send targeted follow-ups that revive interest.
Personalized Email
Light-touch SMS reminders last order
Relevant product recommendations
Offers That Don’t Kill Margin
Not every winback requires a discount. Privy helps you test incentives like:
Free shipping threshold
New arrival alerts
We Miss You” perks for VIPs
Offers That Don’t Kill Margin
Not every winback requires a discount. Privy helps you test incentives like:
Free shipping threshold
New arrival alerts
We Miss You” perks for VIPs