Customer Winback Emails: Get more repeat purchases to your Shopify store
Getting your first Shopify sale is hard. But winning customers back for repeat purchases is easier and more profitable for your business. In fact, repeat customers are 9x more likely to convert than first-time buyers.
If you invest time and money into building your email list, you need make sure you're sending Winback Emails to your customers.
Start sending Winback Emails with Privy
Try Privy Free

Did you know that repeat customers are:
20% more profitable
3X the average order value
9X more likely to convert
How do Customer Winback Emails work?
Customer Winback Emails are a great way to remind customers to re-up on products like face wash, vitamins, cosmetics, and more. They can also work well for cross-selling your product catalog of clothing or candles to customers who haven’t been on your store in a few weeks.
Setting up Winback Emails is a one-time setup that takes less than 10 minutes. They send automatically, you get more repeat purchases. It's that simple.
Design your email and schedule how often it sends. We recommend anywhere between 30-60 days depending on your fulfillment time.
Best of all? You'll be able to see exactly how much money these automated emails are making you once they're live.


Build a profitable Shopify buiness with Customer Winback Emails
There are a lot of ways you can spend money to acquire more customers. Social media ads, Search ads, paid influencers, and other methods that eat into your budget.
Make the most of out of your paid acquisition with Customer Winback Emails. Once you grow your email list, you can begin automating emails and driving more repeat purchases.
And with Privy Email, there are no sending limits. This means that every repeat purchase you get becomes more profitable since you aren’t spending marketing dollars on making the sale. It's a win-win.
How to design & launch your first Winback Email

Copper Closet
Privy has completely changed our marketing strategy and email is such a priority for us now, because it works.

Bella Doña
It's crazy...like 50% of our sales are coming from repeat customers.

Mom Kindness
We see a big chunk of our repeat purchases coming from gift-givers.
Try Privy's Starter Plan for $15/Month
Send customer winback emails, cart abandonment emails, newsletters, create popups for your website and much more with Privy's Starter Plan.
Try Privy FreeWhat else is possible with Privy Email? ✉️
Send professional-looking newsletters, promotions, and updates

Save 10-20% of abandoned carts with automated emails
The average cart recovery rate is 7%. For Privy customers, the average is 16%. That’s because Privy email lets you send a series of cart abandonment emails. And once you set them up, you’ll automatically begin recovering revenue.

Continue selling after customers checkout with purchase follow up emails

Start strong with customizable templates
Why recreate the wheel? Privy’s template library includes real-world examples to inspire your next email or onsite campaign.

Glitch BFCM Newsletter
Try this template for free by signing up for a 15 day free trial of Privy.
Let's get started
Money Background Newsletter
Try this template for free by signing up for a 15 day free trial of Privy.
Let's get started
Mint Abandoned Cart Email
Try this template for free by signing up for a 15 day free trial of Privy.
Let's get started
Glitch BFCM Newsletter
Try this template for free by signing up for a 15 day free trial of Privy.
Let's get started
Happy Welcome Email
Try this template for free by signing up for a 15 day free trial of Privy.
Let's get started
Prymaxe Newsletter
See all of the amazing things our customers accomplish with our "Easy as Privy" display and email designers.
Let's get started





You’ll Also Be Able To...
Create coupons that integrate with your store
Create master or unique coupons that automatically sync with your Shopify or BigCommerce store.
Save time with everything in one place
Already capturing email subscribers with Privy? Now you can get all your email marketing done with one platform.
Look professional without the effort
With beautiful, customizable templates and a drag-and-drop editor, you won’t have to spend hours trying to make your emails look right.
Over 18,000 five star Shopify reviews
Customer Winback Emails aren't the only thing
ecommerce brands love about Privy…
.png)
BBQ Rub Club
I saw my email sign up increase by 100x after using the Spin to Win Wheel campaign. It’s a great tool and converts at a high rate.
.png)
Dope Dog Co
Our sales have increased by a whopping 30% after downloading and implementing this app. THANK YOU, PRIVY!
.png)
Misfit Masks
Super charging isn’t the word. It’s insane. Just get it or go home. Seriously. Nothing else like it out there.
.png)
BBQ Rub Club
I saw my email sign up increase by 100x after using the Spin to Win Wheel campaign. It’s a great tool and converts at a high rate.
.png)
Dope Dog Co
Our sales have increased by a whopping 30% after downloading and implementing this app. THANK YOU, PRIVY!
.png)
Misfit Masks
Super charging isn’t the word. It’s insane. Just get it or go home. Seriously. Nothing else like it out there.
.png)
BBQ Rub Club
I saw my email sign up increase by 100x after using the Spin to Win Wheel campaign. It’s a great tool and converts at a high rate.
.png)
Dope Dog Co
Our sales have increased by a whopping 30% after downloading and implementing this app. THANK YOU, PRIVY!
.png)
Misfit Masks
Super charging isn’t the word. It’s insane. Just get it or go home. Seriously. Nothing else like it out there.
.png)
Downtown Chic Online
I love this! I’ve been using it for a few years and I love all the features on it. It helps me with everything I need and I couldn’t live without it. I just used this fun “Spin to Win” feature today and I’m loving it!
.png)
WoodWoodToy
We have seen repeat customer sales grow by 20% since implementing Privy.
.png)
Adijot
Very good app and easy to use. Incredible how it makes it so easy to set everything up. The app walks you through the entire process.
.png)
Downtown Chic Online
I love this! I’ve been using it for a few years and I love all the features on it. It helps me with everything I need and I couldn’t live without it. I just used this fun “Spin to Win” feature today and I’m loving it!
.png)
WoodWoodToy
We have seen repeat customer sales grow by 20% since implementing Privy.
.png)
Adijot
Very good app and easy to use. Incredible how it makes it so easy to set everything up. The app walks you through the entire process.
.png)
WallKicks
The team is very helpful and always resolves any issues that come up. Thank you, Privy Support!
.png)
Zmartdealz
This is the best app for pop ups and creating your own designs! Every store needs this app. If you want to convert abandoned carts and emails captured on your website into orders, you really need Privy.
.png)
JDL Superstore
Can’t believe how much this app does. Loads of features. I may be able to remove some other apps and some some $$$.
.png)
WallKicks
The team is very helpful and always resolves any issues that come up. Thank you, Privy Support!
.png)
Zmartdealz
This is the best app for pop ups and creating your own designs! Every store needs this app. If you want to convert abandoned carts and emails captured on your website into orders, you really need Privy.
.png)
JDL Superstore
Can’t believe how much this app does. Loads of features. I may be able to remove some other apps and some some $$$.