Customer Success that's actually personal
At Privy, our Customer Success team works 1:1 with you to help you get the most out of the platform — and grow your business faster.
Dedicated Strategist
What to expect when you work with us
Dedicated Strategist
What to expect when you work with us
Our Success = Your Success
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Case Studies
Success stories from brands who have worked with a dedicated customer success manager at Privy
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A Behind-The-Scenes Look At How This Agency Delivers Real Results With Privy
Get a behind the scenes look at how Right Left Agency partners with Privy to deliver real results for their clients.
How Bdellium Tools Drove Over $1M in Sales And Made The Switch To Privy
After using Privy Convert on their website for 3+ years, the Bdellium Tools team came to Privy looking for an alternative to Klaviyo. We had the chance to sit down with Ivan to hear more about the switch and how they generated over $1M in sales using Privy.
BFCM Success Story: How Bryght’s Segmentation Strategy Skyrocketed Sales
Get an inside look at Bryght's journey using Privy and their Black Friday Cyber Monday campaign strategy that drove 1500% growth year over year.
From our Customers
Work with usI FRIGGIN LOVE Privy! Easy, affordable, and scalable — with the best customer support ever. It makes me feel like more than just a number.
Bryght
In almost a decade on Shopify, I’ve never seen a team so dedicated to helping merchants succeed. Henry has been a lifesaver for our business!
Laviye
Privy’s customer service is unmatched. Our inquiries are always met with so much help and offers to hop on a call. We moved everything over and never looked back!
Truly Lifestyle Brand
Having a Customer Success Manager has been key. They know conversion, email, and popups inside and out. Privy has saved my store during tough times — I’m a customer for life.
LippyClip
Our account manager goes above and beyond — helping us clean lists, set up automations, and create campaigns that drive real revenue. Privy is a must-have!
Luna Lifted
Privy’s support team is exceptional. With them by your side, you’ll never feel alone in your marketing efforts.
Bdellium Tools