Recover More Revenue from Every Shopper
Stop abandoned carts from slipping away. Bring customers back with automated emails, SMS, and popups that convert.
Why do brands use abandoned carts?
Every cart not checked out is money your business already earned — but didn’t capture. Privy helps you instantly recover lost sales with pre-built cart abandonment automations proven to drive more revenue.
Automatic detection of abandoned checkouts
Privy identifies when a shopper adds items to their cart and starts checkout but doesn’t complete the order. This real-time detection allows Privy to trigger email and SMS reminders at exactly the right moment, giving merchants an automated way to recover lost revenue without manual effort.
Multi-channel follow-up (Email + SMS)
Privy lets merchants reach shoppers through both email and text message, increasing the chances of getting them back to complete their purchase. SMS messages tend to have much higher open rates, while emails offer more space for storytelling, discounts, and product recommendations. Together, they provide a powerful recovery system.
Personalized messaging using Shopify data
Because Privy syncs deeply with Shopify, each reminder can include personalized details such as the shopper’s cart contents, product images, and total value. This level of customization makes the abandoned cart message feel relevant, helpful, and aligned with the shopper’s intent.
Revenue attribution and clear reporting
Privy’s dashboard shows exactly how much revenue is recovered through abandoned cart emails and SMS. Merchants can see open rates, click-through rates, and completed purchases, making it easy to measure the impact and optimize performance over time.
On-site “Cart Saver” popup triggers
In addition to email and SMS, Privy provides on-site cart saver popups that appear when a known shopper returns to your store after leaving their cart behind. Showing an offer or reminder at the right moment can instantly rescue a purchase—even before the shopper receives a message.
Easy setup with pre-built automation templates
Privy's abandoned cart sequence includes ready-to-use templates with recommended timing and content. There’s no need to build a workflow from scratch. Merchants can start recovering revenue within minutes of activating the automation.
How does Privy Cart Abandonment Work?
Privy helps you recover lost sales by automatically reaching out to shoppers who add items to their cart but leave before checking out.
Here’s how it works step-by-step:
