The surge in online shopping due to COVID-19 has led to longer wait times from large retailers like Amazon, resulting in more consumers going direct to smaller ecommerce brands to fill their needs.
As more shoppers look to small and growing ecommerce brands, it’s important to have a plan for how you are going to meet customer expectations and keep your business running in the months ahead.
In this Privy masterclass, Privy CMO, Dave Gerhardt will be joined by Casey Armstrong, CMO of ShipBob for a discussion on what ecommerce brands can take advantage of these changing conditions and make sure your setup to provide a great customer experience in the months ahead.
ShipBob provides ecommerce fulfilment for online brands and has been publishing regular updates on how COVID-19 has impacted sales of products across different segments. Casey will share what he has seen from ecommerce brands that use ShipBob for fulfillment and answer your questions about what you can be doing to manage your supply chain and keep your business running through and beyond the current crisis.