Oct 18, 2021
Welcome to Privy Masterclass!
In this video we’ll tackle the Customer Winback Email and why it is crucial to your business.
If you've ever made an online purchase, you’ve probably received a customer winback email.
Seriously, just search your inbox for a “we miss you” or “come back.” and I bet you’ll find one.
These emails are designed to bring your customer back to your store to make another purchase.
And In this new era of online shopping, three recent statistics make customer winback emails mandatory.
Last year, Cyber Monday sales alone were up 75% from the year before.
Shopify reported that 80% of their merchants’ profits come from repeat customers.
Third, current customers are 9x more like to convert again and have 3x the average order value
So why are you only spending time and money marketing to new customers when your current customers are so much more likely to buy again and more valuable! Customer Winback Emails will help you do just that and Setting them up in Privy is simple. They are a set-it-and-forget-it kinda tool, meaning they send automatically once they’re turned on. So let’s create some for your store.